Thu 19.07.2018

PK servis department one of the best

Service Department of PK d.o.o. is among the three best service offices within the PALFINGER group. Some of the criteria are the rate of the guarantee transfer, the realization of the potential of after sale, the guarantee cost and the ratio of traffic and the change in after sales traffic. It’s about the results for the first six months of this year. The result is no surprise given that service employees are long-standing employees of companies who have gone through all the stages of production over the years and have a good knowledge of PALFINGER devices and equipment functionality and are continually improving on courses and training organized by PALFINGER. Along with the constant improvement of its employees, it is important to emphasize the developed service network in the region, from Croatia, Bosnia and Herzegovina, Serbia and Montenegro to Macedonia.

PK service department in accordance with quality management requirements ISO 9001 has consistently invested in the creation of an efficient after sales service that quickly responds to every customer’s request within and beyond the service. The service is divided into sales of spare parts and service, which provides customers with maximum support in eliminating delays that may result from malfunctions. It should be noted that the PALFINGER group has over 4500 sales and service centers around the world. Customers are available to service centers around the world so PALFINGER stands out as leader in that field.

For more information about service or accessories, please contact us here. More about the accessories we can offer here: Premium Equipment Europe, and some of the equipment and parts can be found on the Njuškalo oglasnik that is regularly updated.